The importance of your KN#

You wouldn’t mail a letter without writing the recipient’s name on the envelope. You want to be sure that your letter reaches the right person and including the name helps accomplish that. A KN# is just like a name on an envelope: it identifies a package as being yours.

Once your parcel arrives at a depot, the KN# is entered into the system. Once it is entered, you’ll receive an email letting you know that your package is ready to be picked up.

If you forget to include the KN# when filling out a retailer’s shipping form, the system can’t identify you and your package may be left in limbo.

Always remember to put your KN# followed by the name of the depot you are shipping to in the second address line of a retailer’s shipping form (see the image above for an example).

Big News

A new version of KinekPoint is coming soon. The new version will include several ways to save the addresses of your favourite depots along with your KN#. Check back for updates.