Tuesday, November 25, 2008

What was your most frustrating delivery experience?

Have you ever gone through a delivery experience which made you want to scream? Almost everyone I know has, at some point, experienced the frustrating hassle of getting their online purchase into their hands. I once received a delivery notice on a Friday evening after work directing me to a courier depot that was closed all weekend. Needless to say, I needed that parcel ASAP. I waited all weekend and had to rush out to the courier depot (which was located 15 minutes away) on Monday morning. Why on earth did they put my parcel at a depot so far away when there were closer ones? I found out that it all depends on the courier’s route, so it doesn’t necessarily go to the closest one. I got my parcel but not without hassle and frustration. KinekPoint solves this very problem, as I now simply send my online purchases directly to a KinekPoint Depot. I will never go back to the old conventional frustrating method again.

Have you had a bad delivery experience? Leave a comment and tell your story.

1 comment:

  1. Wow, this has happened to me before, too!

    I ordered a new driver online and I was really excited to get it and hit the golf course to try it out. I kept checking the delivery status on the website that I ordered it from and finally it sad that it had been delivered to the final destination. I ran home at lunch time and found a delivery notice in my mailbox. The address for the depot was listed and it did not specify any particular time for pick up so I headed over to get it right away.

    The Depot was way across town and it was actually hard to find, but I made it with a few minutes to spare on my lunch hour... except, when I got there the place was locked up and no one was around... I figured they were just on their lunch break so I wated longer but still nobody showed up... I had to get back to work because I was already late... and mad!

    Anyway, to make a long story short I called the number on the delivery notice and they informed me that I could pick up my parcel between 5:00 and 5:45 or wait for it to be redelivered the next day, but they could not tell me when... I had to bust my butt across town after work to get it.

    Enough rambling, reliving the experience still makes my blood boil. Next time I will try KinekPoint for sure...

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